Returns and Exchanges
Returns and Exchanges Policy
At FarmHer Hands, your satisfaction is our priority. We stand by the quality and fit of our UPF50+ Sun Protection Gloves. If you're not completely happy with your order, we’re committed to helping you find the perfect fit for your sun-smart farming needs.
Exchanges
If the size you ordered doesn't quite fit, we're here to help.
- We offer size exchanges for unused items in the same condition as when you received them.
- Contact our customer support team within 30 days of purchase at hello@farmherhands.com to arrange a seamless exchange.
- Return shipping costs for exchanges due to change of mind or incorrect fit are the customer's responsibility and are non-refundable.
- Return shipping costs are at a rate of $11. A return label will be issued once shipping is paid.
- Once we receive the returned item, we will inspect it and notify you of the status. If approved, we will initiate the exchange.
- If you’ve received a faulty product, FarmHer Hands will cover return shipping costs.
- We recommend keeping your tracking details, as FarmHer Hands is not responsible for lost returns in transit. If you’ve received a faulty or incorrect item, we will cover return shipping costs.
- Please contact us first before sending your return.
Returns with Credit Note
FarmHer Hands also accepts returns and provides a credit note for your purchase, which can be used toward gloves or other FarmHer Hands products:
- Customers are responsible for return postage costs.
- Refunds do not include postage costs.
- Please contact customer support within 30 days of purchase to arrange a return.
Faulty Items
In the rare event that you receive a faulty item, please contact our customer support team as soon as possible. We will arrange for a replacement to ensure you receive a high-quality product that meets our standards.
For more information on our returns and exchange process, feel free to reach out to our dedicated customer support team.
Thank you for choosing FarmHer Hands for your sun protection needs. We appreciate your understanding of our returns and exchange policy.